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Customers that count : how to build living relationships with your most valuable customers / by Tony, Cram.

By: Cram, Tony [author.]Material type: Text

TextPublication details: London : Prentice Hall, 2001Edition: 1st edDescription: viii, 261 p. ; 24 cmISBN: 0273654314 (hbk.); 9780273654315 (hbk.)DDC classification: 658.812

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Holdings
Item type	Current library	Home library	Call number	Status	Notes	Date due	Barcode	Item holds
	JKRC Social Science Complex	JKRC Social Science Complex	658.812 CRA (Browse shelf(Opens below))	Available	Acc.No. PN064289		BCL878

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Customers that count : how to build living relationships with your most valuable customers / by Tony, Cram.