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A Study of Modern Practices Adopted and Implemented by the Hotel Housekeeping Department and Their Impact on Guest Satisfaction - with Reference to 5 Star Hotels in Pune and Mumbai

Fernandes, Mayola Denzil

A Study of Modern Practices Adopted and Implemented by the Hotel Housekeeping Department and Their Impact on Guest Satisfaction - with Reference to 5 Star Hotels in Pune and Mumbai Fernandes, Mayola Denzil - Pune Savitribai Phule Pune University 2018

Subjects--Index Terms: "Hotel Management, Modern Practices Adopted, Hotel Housekeeping,Guest Satisfaction, Hotels Pune Mumbai"

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Savitribai Phule Pune University, Pune

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A Study of Modern Practices Adopted and Implemented by the Hotel Housekeeping Department and Their Impact on Guest Satisfaction - with Reference to 5 Star Hotels in Pune and Mumbai